Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (This is not applicable in case of purchasing tickets).

For the ticket there are several cases for refund as follows:

• If you have purchased more than one ticket intentionally or by mistake, then you are eligible to refund the extra tickets you purchase
• if you purchased a physical ticket and later on the management team noticed that there is no more available seats.
• if you change from the ticket type: Physical attendance into ticket type: Online attendance, the difference amount will be refunded.
• Any other reason decided by the management.

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at: info@omanihospital.com.

Exchanges

We may replace your ticket from physical attendance to online attendance in case of seats shortage, in this case you will be charged for only the online ticket amount, and you will be refunded for the extra money you paid.

Need help?

For questions related to refunds and returns please contact us at: info@omanihospital.com